(512)-646-9600
Privacy Policy
Customer Care
At What's for Tea? we’re committed to providing the best service and ensuring your experience with our bakery is as sweet as our treats! If you have any questions, concerns, or need assistance, we are here to help.
How to Reach Us:
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For inquiries, orders, or feedback, please reach us at whatsforteachicago@gmail.com. We strive to respond within 24-48 hours. You can also give us a call at 512-646-9600.
Customer Care Policy:
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Order Issues: If there’s any problem with your order, whether it’s a missing item, incorrect order, or any other issue, please contact us within 48 hours of receiving your order, and we’ll make it right.
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Refunds & Returns: Due to the perishable nature of our products, we cannot accept returns. However, if your order was damaged or incorrect, we’ll offer a full refund or replacement. We want to ensure you’re completely satisfied with your purchase.
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Special Requests & Custom Orders: We love creating custom orders! Please reach out at least 48 hours before your desired delivery date for special requests. We will do our best to accommodate any dietary restrictions or design preferences.
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Delivery & Shipping: We offer local delivery within Chicago and its surrounding areas. Please check our delivery section for more details, and be sure to provide accurate delivery information at checkout to avoid delays.
Your happiness is our top priority, and we appreciate your trust in [Your Bakery Name]. Thank you for choosing us to sweeten your day!
Privacy & Safety
At What's for Tea? we value your privacy and are committed to protecting your personal information. Whether you’re placing an order or just browsing our website, we want you to feel secure while shopping with us.
What Information We Collect:
When you visit our website or make a purchase, we may collect the following types of personal information:
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Name
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Email address
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Shipping and billing addresses
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Phone number
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Payment information (processed securely via our payment partner)
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Any special instructions related to your order
We only collect the information necessary to fulfill your order and improve your shopping experience with us.
How We Use Your Information:
Your personal information is used solely for the following purposes:
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To process and deliver your orders
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To send order confirmations and updates
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To respond to customer inquiries
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To improve our services and website
How We Protect Your Information:
We take the security of your data seriously. Our website uses industry-standard encryption (SSL) to protect your payment information and personal details during transactions. Additionally, we do not store sensitive payment information on our servers.
Sharing Your Information:
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who help us process payments, fulfill orders, or manage our website, and only to the extent necessary for these purposes.
Cookies:
We may use cookies to enhance your browsing experience, analyze site traffic, and personalize your shopping experience. You can adjust your browser settings to block cookies if you prefer, but please note that some features of the site may not function properly without them.
Your Rights:
You have the right to access, correct, or delete your personal information. If you wish to update your details or have any concerns regarding your data, please reach out to us at whatsforteachicago@gmail.com. We will respond promptly to your request.
Children’s Privacy:
Our website is not intended for use by children under the age of 13. We do not knowingly collect or maintain personal information from children. If you are a parent or guardian and believe we have inadvertently collected information from your child, please contact us immediately, and we will take appropriate action.
Changes to This Policy:
We may update this Privacy & Safety Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed.
Thank you for trusting us with your personal information. We are committed to ensuring a safe, secure, and enjoyable experience at What's for Tea?.
Payment Methods
- Credit / Debit Cards
- Venmo
- Offline Payments